Frequently Asked
Questions

Everything you need to know about AStoneTech.

FAQ

What is AStoneTech?

AStoneTech is a vertical SaaS platform built specifically for the natural stone fabrication industry. It helps you manage inventory, orders, production, G-code generation, dispatch, and your online storefront — all in one place.

How does the free trial work?

Every new account gets a 30-day free trial with full access to all features. No credit card required. At the end of your trial, choose a plan that fits your shop size.

Can I use AStoneTech on multiple machines?

Yes! AStoneTech is cloud-based and works on any device with a web browser — desktop, tablet, or phone. Your entire team can access it simultaneously.

Does AStoneTech integrate with my CNC machine?

AStoneTech can generate G-code from DXF files. You upload your DXF, configure machine parameters, and download the G-code file ready for your CNC machine.

How do I get my store listed in the Stone Store Directory?

Your store is automatically listed at app.astonetech.com/store/ once you create an account and set up your company profile. You can customize your storefront with your logo, brand colors, and inventory.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and PayPal through Razorpay — our secure payment partner.

Is my data secure?

Absolutely. We use HTTPS encryption, secure authentication, and regular backups. Your data is hosted on secure servers and never shared with third parties.

Can I cancel anytime?

Yes. There are no long-term contracts. You can cancel your subscription at any time, and your data remains accessible for 30 days after cancellation.

Do you offer training or onboarding?

Yes! Check out our User Manual and How-to Guide for step-by-step instructions. We also offer demo sessions to help you and your team get started quickly.